What is included in the accommodation rate?
Room rates include complimentary breakfast and use of the facilities.
Complimentary breakfast is served at the restaurant between 7:00 – 10:00 am. Breakfast cannot be converted to cash or other services. If you will be attending our morning classes or going to surf and would like breakfast after 10:00 am, please inform the kitchen team and they can set your order aside. Otherwise, breakfast is forfeited.
What is your reservation policy?
To guarantee room of choice, payment must be made in full. Kindly visit our website to book your accommodation. Please observe the maximum occupancy for each room.
If you are unable to place a booking online, kindly send us an email email@example.com.
May I arrange for a private lesson?
We can accommodate individuals or groups for private lessons. All private lessons are to be conducted at the retreat, in one of our dedicated spaces for practice. House calls (classes in other establishments) are not possible.
Kindly coordinate with our front office via email or mobile (call and SMS). Kindly specify preferred style or teacher, if any. To guarantee the schedule of your choice, kindly provide ample lead time (2-3 days) to make your booking.
What is your cancellation policy?
Only cancelations 24 hours from the time of booking are refundable, minus transfer fees.
Cancelations made fifteen (15) days before the date of check-in will result in the forfeiture of 50% of the amount paid, minus the transfer fees.
Cancelations made less than fifteen (15) days before the date of check-in are non-refundable and / or non-transferable.
What if our flight / ferry is cancelled due to bad weather or other acts of God?
For guests whose flight / ferry into Siargao is cancelled due to bad weather or other reasons given by their airline / seacraft, their booking will be forfieted.
What if I would like to leave earlier?
For whatever reason, a guest leaving before the original check-out day forfeits the value of the days remaining.
Do you offer long term rates?
Yes. We offer guests stay 21 days and over 10% discount. Kindly contact firstname.lastname@example.org.
Do you offer group discounts?
Yes. Kindly send us an email at email@example.com. If you would like to arrange a yoga retreat, kindly visit our Organizer’s FAQs here.