FAQ

 

FREQUENTLY ASKED QUESTIONS

Everything you need to know to better prepare your journey

About the Retreat  |  Yoga Classes  | Booking & Reservations  | Retreat Policies  | Travelling to Siargao

 

ABOUT THE RETREAT

I do not have accommodation booked at the retreat. May I still join the yoga classes?

Yes. You may still join us for our regular classes. Schedule available (here). Please give enough time to arrive and register for class.



I am a complete beginner. May I join your classes?

If it is your first time to practicing yoga, kindly inform the teacher before class begins. All our classes are open-level (unless otherwise stated in the schedule), meaning variations in the degree and depth of the movement are always offered. We also offer beginner classes and workshops. Kindly view our schedule (here). Only a beginner can learn. May we maintain the beginner’s mind, always.



May I arrange for a private lesson?

We can accommodate individuals or groups for private lessons. All private lessons are to be conducted at the retreat, in one of our dedicated spaces for practice. House calls (classes in other establishments) are not possible. Kindly coordinate with our front office via email or mobile (call and SMS). Kindly specify preferred style or teacher, if any. To guarantee the schedule of your choice, kindly provide ample lead time (2-3 days) to make your booking.



I am pregnant. May I join your classes?

Women who have an established practice prior to their pregnancy and are well-connected to their bodies will not be discouraged to take part in the classes. We also offer pre-natal classes regularly. You are fully responsible for your own bodies and your own practice. We encourage you to listen to your body and your baby at all times.



Do I need to bring anything to class?

Participation fees are inclusive of mats and other related props. Water stations are available at the restaurant. Fill up without any cost. Bring your own water bottle. We ask you to refrain from bringing our glasses to shala to avoid damage / loss. Wear comfortable and breathable clothing. Bring a light blanket / shawl / sarong or cover-up that you can place over your body during meditation and / or savasana (rest). Because we are in the tropics, expect mosquitoes at dawn and dusk (sunset) / late afternoon and early evening.



What classes do you offer?

Our regular class offerings include: Hatha Flow | Vinyasa Flow | Jivamukti Yoga | Embodied Flow | Ashtanga Vinyasa | Yoga Nidra & Sound Bath | Yin Yoga | Sivananda Yoga | Kundalini Yoga | Meditation | Kirtan, Satsang & Meditation | Prenatal Yoga | Kids Yoga | etc Kindly visit our schedule for this month’s class offerings and special events.



I bought a three (3) / five (5) class pass but am unable to consume it within 21 days. May I ask for a refund?

If you are unable to complete the number of classes on your pass within 21 days, you can consume the remaining balance at the restaurant after we recompute the value of classes attended. e.g. If you purchased a 5-class pass and have only attended two classes, these two classes will be computed at the price of single class x 2 and then deducted from the package price. Remaining balance can be consumed at the restaurant.



 

YOGA CLASSES

 

I do not have accommodation booked at the retreat. May I still join the yoga classes?

Yes. You may still join us for our regular classes. Schedule available (here). Please give enough time to arrive and register for class.



I am a complete beginner. May I join your classes?

If it is your first time to practicing yoga, kindly inform the teacher before class begins. All our classes are open-level (unless otherwise stated in the schedule), meaning variations in the degree and depth of the movement are always offered. We also offer beginner classes and workshops. Kindly view our schedule (here). Only a beginner can learn. May we maintain the beginner’s mind, always.



May I arrange for a private lesson?

We can accommodate individuals or groups for private lessons. All private lessons are to be conducted at the retreat, in one of our dedicated spaces for practice. House calls (classes in other establishments) are not possible. Kindly coordinate with our front office via email or mobile (call and SMS). Kindly specify preferred style or teacher, if any. To guarantee the schedule of your choice, kindly provide ample lead time (2-3 days) to make your booking.



I am pregnant. May I join your classes?

Women who have an established practice prior to their pregnancy and are well-connected to their bodies will not be discouraged to take part in the classes. We also offer pre-natal classes regularly. You are fully responsible for your own bodies and your own practice. We encourage you to listen to your body and your baby at all times.



Do I need to bring anything to class?

Participation fees are inclusive of mats and other related props. Water stations are available at the restaurant. Fill up without any cost. Bring your own water bottle. We ask you to refrain from bringing our glasses to shala to avoid damage / loss. Wear comfortable and breathable clothing. Bring a light blanket / shawl / sarong or cover-up that you can place over your body during meditation and / or savasana (rest). Because we are in the tropics, expect mosquitoes at dawn and dusk (sunset) / late afternoon and early evening.



What classes do you offer?

Our regular class offerings include: Hatha Flow | Vinyasa Flow | Jivamukti Yoga | Embodied Flow | Ashtanga Vinyasa | Yoga Nidra & Sound Bath | Yin Yoga | Sivananda Yoga | Kundalini Yoga | Meditation | Kirtan, Satsang & Meditation | Prenatal Yoga | Kids Yoga | etc Kindly visit our schedule for this month’s class offerings and special events.



I bought a three (3) / five (5) class pass but am unable to consume it within 21 days. May I ask for a refund?

If you are unable to complete the number of classes on your pass within 21 days, you can consume the remaining balance at the restaurant after we recompute the value of classes attended. e.g. If you purchased a 5-class pass and have only attended two classes, these two classes will be computed at the price of single class x 2 and then deducted from the package price. Remaining balance can be consumed at the restaurant.



BOOKING & RESERVATIONS

What is included in the accommodation rate?

Room rates include complimentary breakfast and use of the facilities. Complimentary breakfast is served at the restaurant between 7:00 – 10:00 am. Breakfast cannot be converted to cash or other services. If you will be attending our morning classes or going to surf and would like breakfast after 10:00 am, please inform the kitchen team and they can set your order aside. Otherwise, breakfast is forfeited.



What is your reservation policy?

To guarantee room of choice, payment must be made in full. Kindly visit our website to book your accommodation. Please observe the maximum occupancy for each room. If you are unable to place a booking online, kindly send us an email namaste@lotusshores.com.



May I arrange for a private lesson?

We can accommodate individuals or groups for private lessons. All private lessons are to be conducted at the retreat, in one of our dedicated spaces for practice. House calls (classes in other establishments) are not possible. Kindly coordinate with our front office via email or mobile (call and SMS). Kindly specify preferred style or teacher, if any. To guarantee the schedule of your choice, kindly provide ample lead time (2-3 days) to make your booking.



What is your cancellation policy?

Only cancelations 24 hours from the time of booking are refundable, minus transfer fees. Cancelations made fifteen (15) days before the date of check-in will result in the forfeiture of 50% of the amount paid, minus the transfer fees. Cancelations made less than fifteen (15) days before the date of check-in are non-refundable and / or non-transferable.



What if our flight / ferry is cancelled due to bad weather or other acts of God?

For guests whose flight / ferry into Siargao is cancelled due to bad weather or other reasons given by their airline / seacraft, their booking will be forfieted.



What if I would like to leave earlier?

For whatever reason, a guest leaving before the original check-out day forfeits the value of the days remaining.



Do you offer long term rates?

Yes. We offer guests stay 21 days and over 10% discount. Kindly contact namaste@lotusshores.com.



Do you offer group discounts?

Yes. Kindly send us an email at namaste@lotusshores.com. If you would like to arrange a yoga retreat, kindly visit our Organizer’s FAQs here.



 

RETREAT POLICIES

I do not have accommodation booked at the retreat. May I still join the yoga classes?

Yes. You may still join us for our regular classes. Schedule available (here). Please give enough time to arrive and register for class.



I am a complete beginner. May I join your classes?

If it is your first time to practicing yoga, kindly inform the teacher before class begins. All our classes are open-level (unless otherwise stated in the schedule), meaning variations in the degree and depth of the movement are always offered. We also offer beginner classes and workshops. Kindly view our schedule (here). Only a beginner can learn. May we maintain the beginner’s mind, always.



May I arrange for a private lesson?

We can accommodate individuals or groups for private lessons. All private lessons are to be conducted at the retreat, in one of our dedicated spaces for practice. House calls (classes in other establishments) are not possible. Kindly coordinate with our front office via email or mobile (call and SMS). Kindly specify preferred style or teacher, if any. To guarantee the schedule of your choice, kindly provide ample lead time (2-3 days) to make your booking.



I am pregnant. May I join your classes?

Women who have an established practice prior to their pregnancy and are well-connected to their bodies will not be discouraged to take part in the classes. We also offer pre-natal classes regularly. You are fully responsible for your own bodies and your own practice. We encourage you to listen to your body and your baby at all times.



Do I need to bring anything to class?

Participation fees are inclusive of mats and other related props. Water stations are available at the restaurant. Fill up without any cost. Bring your own water bottle. We ask you to refrain from bringing our glasses to shala to avoid damage / loss. Wear comfortable and breathable clothing. Bring a light blanket / shawl / sarong or cover-up that you can place over your body during meditation and / or savasana (rest). Because we are in the tropics, expect mosquitoes at dawn and dusk (sunset) / late afternoon and early evening.



What classes do you offer?

Our regular class offerings include: Hatha Flow | Vinyasa Flow | Jivamukti Yoga | Embodied Flow | Ashtanga Vinyasa | Yoga Nidra & Sound Bath | Yin Yoga | Sivananda Yoga | Kundalini Yoga | Meditation | Kirtan, Satsang & Meditation | Prenatal Yoga | Kids Yoga | etc Kindly visit our schedule for this month’s class offerings and special events.



I bought a three (3) / five (5) class pass but am unable to consume it within 21 days. May I ask for a refund?

If you are unable to complete the number of classes on your pass within 21 days, you can consume the remaining balance at the restaurant after we recompute the value of classes attended. e.g. If you purchased a 5-class pass and have only attended two classes, these two classes will be computed at the price of single class x 2 and then deducted from the package price. Remaining balance can be consumed at the restaurant.



 

TRAVELLING TO SIARGAO

When is the best time to travel to Siargao?

Our dry season is from mid March until mid December. Monsoon season from mid December until mid March. Surf Season is from September until April.



How do I travel to Siargao?

Siargao is one flight away from the following hubs: Manila, Clark, Cebu and Davao City. Flights are available with the following domestic airlines: Philippine Airlines, Cebu Pacific Air & Sky Jet Airlines. Manila’s Airport Terminals (NAIA 1, 2, 3 & 4) are not located in the same area. If you are traveling internationally and have a connecting flight to Siargao on the same day, make sure there is ample time between your arrival into Manila and departure for the next flight. Manila is notorious for its traffic. Allow for at least 3-4 hours between flights. Overland and sea travel is possible. Ferries from mainland Surigao City travel to and from the island daily. You can fly into Surigao City from Manila or Cebu. Overland travel from mainland Visayas is possible via local bus companies.



From the airport / seaport, how do I reach Lotus Shores?

There are public passenger vans cueing outside the Sayak Airport (Siargao). These vans travel to General Luna. Any one of them can take you to the retreat. The fare is 300 Php per person. Passenger motorbikes are available outside the Seaport located in Dapa Town. Passenger motorbikes or habal-habal, in the local dialect, is a local alternative means of transport. If you would like to request for private van pick-up, kindly send us an email.



What medical facilities are available in Siargao?

While tourism is quite developed on the island, our medical facilities have yet to catch up. Within General Luna, this is limited to a 24-hour private clinic. The public hospital is 45 minutes from the retreat. Private emergency boat and helicopter transfers are available for a fee. We highly recommend traveling with a small first aid kit that consists of anti-histamines, antiseptic and anti-bacterial creams, etc. Yoga and meditation are not substitutes for medical treatment. If you are suffering from any medical condition, consult with your doctor before planning your adventure. Travel responsibly.



Is Siargao safe for a solo traveler?

Siargao is home to one of the kindest and welcoming communities in the world. That being said, it is not a reason to disregard common sense and basic safety precautions.



 
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लोकाः समस्ताः सुखिनो भवन्तु 

Lokah Samastah Sukhino Bhavantu

May all beings everywhere be happy and free

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